Do you charge for an initial visit?
No, we do not charge for the initial consultation. We offer this as a courtesy to both you and your family dentist, allowing us to discuss the potential for treatment whether that be braces or clear aligners.Â
At what age do you start seeing patients?
Typically, we recommend evaluating younger patients after their 6-year molars have come in and the front permanent teeth begin to emerge, generally around ages 6 to 8. The American Association of Orthodontics advises that children have their first orthodontic evaluation by the age of 7.
Why do you evaluate patients at such a young age?
Early evaluation is not always about beginning treatment immediately but rather about observation and guidance. By assessing young patients, we can identify potential future issues and begin early intervention if needed. Some patients may require early treatment, but for most, it is simply an opportunity for observation until they are ready for active treatment.
How long will the first visit take?
The initial visit usually lasts between 30 minutes to one hour, depending on the patient’s situation and the doctor’s concerns. We may only perform a visual examination and provide an overview of the findings, or we might suggest additional diagnostics, such as X-rays, photographs, or impressions to document the current condition of the teeth.
Do you accept patients transferring from out of town?
Yes, we welcome patients transferring from other locations. We treat transfer patients just like new patients by gathering all necessary diagnostic records to understand their current treatment progress and plan the next steps accordingly.
Do you have any adult patients?
Yes, we have many adult patients, and in fact, about one in four orthodontic patients are adults, according to the American Association of Orthodontics. Modern cosmetic appliances have made treatment for adults more comfortable and convenient than ever.
What is the difference between an orthodontist and a dentist?
An orthodontist is a general dentist who has undergone an additional 2 to 3 years of specialized education and training in orthodontics. This specialized education qualifies the orthodontist to focus exclusively on straightening teeth and correcting dental and facial irregularities.
Can I make all my appointments in the afternoon after school and late in the day?
To accommodate the schedules of as many patients as possible, we offer both early and late appointment times, but certain procedures may need to be scheduled between 9 AM and 3 PM. These timeframes are typically for longer treatments, and while we strive to be flexible, some appointments may need to occur during the day when school or work hours are unavoidable.
Do you see patients for emergencies?
Yes, we are available to help with orthodontic emergencies. Our contact information for emergencies is available on our website, and we encourage you to visit our emergency care page for more details.
Can we make payments?
Yes, we offer payment plans that work with your budget, whether or not you have insurance or a dental plan. These payment options are typically structured to coincide with your treatment schedule.
How do you handle insurance?
We work directly with your insurance provider to verify coverage and bill accordingly. However, please note that if your coverage changes or ends during treatment, you will still be responsible for the remaining balance.
Do you accept American Express, MasterCard, and/or Visa?
Yes, we accept all major credit cards, including American Express, MasterCard, and Visa.
Do you have direct debit?
Yes, we offer direct debit options, as well as the ability to make payments via charge card or through the internet.
Do you charge interest?
No, we do not charge interest on payments.
Do you offer family discounts?
Yes, we offer special rates and programs for families with multiple patients.
I need to be pre-medicated for the dentist. Do I need to take my medication for the orthodontist as well?
Yes, if your dentist has recommended pre-medication, you should follow the same instructions for your orthodontic visits.
Do retainers need to be worn after braces?
Yes, after braces, retainers are essential to maintain the results. You will wear them full-time for the first 6 months and then switch to nighttime wear indefinitely to help preserve your beautiful smile.
Why do teeth get crooked after wearing braces or clear aligners?
Teeth naturally shift throughout life, even after orthodontic treatment. This process is part of the natural aging cycle. To maintain your results, wearing your retainer as directed is crucial for long-term success.
